Faster
Processing measured in days, not months. Digital files move between offices instantly.
About OneStop
Serving Ethiopia's digital future
OneStop is Ethiopia's national e-Government portal, providing secure, unified access to over 500 government services for 12 million+ citizens.
Our mission
Empowering every Ethiopian citizen
OneStop exists to make government services accessible to every Ethiopian, regardless of location or circumstance — simplifying bureaucracy, reducing wait times and ensuring transparency in every interaction.
Fairer
Every request is logged, numbered and traceable. No queues, no intermediaries, no lost files.
Everywhere
Apply from Addis Ababa, any regional city or abroad — on your phone or computer, at any hour.
Our journey
The road to digital government
From 50 online services in 2019 to more than 500 today — each year has brought more of the administration online.
- 2019
OneStop portal launched with 50 initial services
- 2020
Digital ID integration — citizens can apply online
- 2021
Mobile app released on Android and iOS
- 2022
Expanded to 200+ services across 15 ministries
- 2023
Tax filing system fully digitized
- 2024Latest milestone
Reached 10 million registered citizens — 500+ services
Next: a fully digital Ethiopia by 2030, where no citizen travels hours for simple paperwork.
Government partners
Working together for Ethiopia
Each agency brings its own services online through the shared national platform.
Ministry of Education
MoE
Ethiopian Revenue & Customs Authority
ERCA
Immigration & Citizenship Service
ICS
Federal Civil Service Commission
FCSC
Ministry of Trade & Regional Integration
MoTRI
Ministry of Transport & Logistics
MoTL
Office of the Auditor General
OAG
Ministry of Health
MoH
Technology
Built for security, designed for simplicity
A government portal has to earn trust. OneStop protects every application, payment and document — while keeping each step simple enough to finish on a phone.
Federal Democratic Republic of Ethiopia
End-to-end encryption
All data transmissions are encrypted. Your personal information is protected at every step.
Verified identity
Identity checks against national records help prevent fraud and impersonation.
Resilient infrastructure
Hosted on redundant servers with automatic backups and disaster recovery.
Accessibility first
Designed to work with screen readers and keyboards, and available in several languages.
Ready to apply?
Pick a service and finish your application in minutes. Your tracking number arrives instantly.
Need help? Visit the Help Center or call +251 11 551 1212